We accept and are registered with all major health insurances. To use your health cover at our clinic please follow these steps:

  • Get a referral for either Physiotherapy or Osteopathy from your GP (have you heard of GP at Hand?)
  • Call your insurance company to get an authorisation number.
  • At the time of your booking, please confirm your authorisation number, membership number and total number of sessions authorised to our receptionist.
  • If booking online, please provide all the above information on the booking note.
  • Please clarify any excesses on your policy¬†with your health insurance to avoid unexpected charges at a later stage.
  • We only bill directly Bupa, AXA and Cigna. Clients with other insurances must pay their sessions directly to us. We will issue you with a receipt so you can claim your treatments back from your health provider.

Please be aware that you will be liable to pay any late cancellation or no show fee.